1. Introduction
EOS Climate and Energy Ltd. ("we," "us," or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and share personal data in accordance with the UK Data Protection Act 2018 and GDPR.
2. Information We Collect
We may collect the following personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Professional Information: Job title, organization, and your interactions with us.
- Technical Data: IP address, browser type, and data collected through cookies when you visit our website.
- Transaction Data: Information about your project preferences, carbon credit purchases, and payment information.
- Marketplace Interactions: Information regarding projects you engage with on our EOS Climate Marketplace, including project types and certification standards.
3. How We Use Your Information
We use your personal data for:
- Service Delivery: Managing and delivering the services you request.
- Transactional Purposes: Facilitating purchases and managing contracts related to carbon credits.
- Communication: Responding to inquiries, providing updates, and offering personalized recommendations based on your project preferences.
- Marketing: With your consent, sending you information about services and events relevant to your interests.
- Legal Compliance: Fulfilling our obligations under the law, including requirements around financial and transactional reporting.
4. Sharing Your Information
We may share your data with:
- Service Providers: For hosting, payment processing, and customer support.
- Certification Bodies: When interacting with external certification programs such as Gold Standard, VCS, and GCC.
- Legal Authorities: As required by law.
- Third Parties: When necessary for contractual performance.
We do not sell your personal information.
5. International Data Transfers
Personal data may be transferred to and stored outside the EEA. We implement safeguards to ensure compliance with applicable laws.
6. Data Security
We take appropriate technical and organizational measures to secure your personal data from unauthorized access and misuse. However, no internet-based system is entirely secure.
7. Your Data Protection Rights
You have the following rights:
- Access: Request copies of your personal data.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure: Request the deletion of your data in certain situations.
- Restriction: Limit how your data is processed.
- Objection: Object to the processing of your data for marketing purposes.
- Portability: Request the transfer of your data to another organization or yourself.
To exercise any of these rights, please contact us.
8. Data Retention
We retain personal data only for as long as necessary for the purposes collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
9. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. These may track your interactions on our marketplace and allow us to suggest relevant projects. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and we encourage you to review this policy periodically.
11. Carbon Credit Trading in the Marketplace
EOS Climate and Energy Ltd. operates a marketplace facilitating the sale and purchase of carbon credits. When engaging in these transactions, we may collect personal and financial data to ensure compliance with UK laws such as anti-money laundering (AML) and know-your-customer (KYC) regulations. These processes help us verify identities and protect against fraudulent activity.
Your transaction history, including purchases of carbon credits, is securely processed and stored in line with UK legal requirements. We collaborate with certification bodies such as Gold Standard, Verified Carbon Standard (VCS), and Global Carbon Council (GCC) to ensure the legitimacy of carbon credits traded through our platform.
By participating in the EOS Climate Marketplace, you consent to the collection and processing of data required to fulfil legal obligations related to carbon credit trading.
12. Contact Us
If you have any questions regarding this privacy policy or your personal data, please contact us.
EOS Climate and Energy Ltd.
118 Springfield Road, Windsor, England, SL4 3PS
Email: info@eos-climate.com
Phone: +447898431474